A user can cancel their monthly rent verification subscription at any time. We have no contracts or cancellation fees.
Simply contact us at email@example.com and put please cancel in the subject line.
Refund Policy - 100% Money Back Guarantee
A user is eligible to receive a full refund if we are unable to verify their rental payment history.
ALL Refund Requests must be made within 90 days of our first reporting your rent to the credit bureau(s). Refund requests made after the 90 days will not be processed.
A user is eligible to receive a full refund for the verification fee if they cancel prior to our data upload.
For other instances or to inquire about a refund, please contact firstname.lastname@example.org.
Why does Money Pros Consulting withhold a service fee?
Accounts that continue to go UNRESPONSIVE and are still eligible for a refund will be charged $25 per month (this includes partial months) of any fees charged. We send UNRESPONSIVE accounts on average 10 messages a week. If you do not reply to our communication, the $25 fee per month will apply.
Our team wants to get you the credit score you deserve and keep you on track. We do our best to help you, but in some cases, your data will produce less than desirable results.
We are not liable for scores dropping or failing to report.
Some examples of why that would happen are as follows: